Randstad Holding

Randstad Holding NV is a Dutch multinational human resource consulting firm headquartered in Diemen , Netherlands . Randstad is the world’s second-largest HR service provider after Adecco . [3] It was founded in the Netherlands in 1960 by Frits Goldschmeding and operates in around 39 countries. [4] In 2015, the company achieved a turnover of € 19.2 billion and a net income of € 518.8 million. Randstad employs around 29,000 staff. Globally, Randstad has 4,473 branches.

Randstad Holding NV is listed on the AEX of Euronext Amsterdam. Founder Frits Goldschmeding is still the biggest shareholder. Randstad’s head office is in Diemen, in the Netherlands.

Core activities

Randstad specializes in human resource services for temporary and permanent jobs, including contract staffing of professionals and senior managers. [5]

In most of these countries, Randstad is responsible for the provision of quality assurance services. Randstad promotes these activities under two brand names: Randstad and Tempo Team.

A separate division of Randstad focuses on recruiting supervisors, managers, professionals, interim specialists and advisors. These people are deployed in temporary positions in middle and senior management, such as engineers, ICT specialists, or marketing & communication specialists.

In addition to Randstad, Randstad is a leading global financial services company. HR Consultancy, HR consultancy, outplacement and career support.

Brands under which Randstad promotes its activities include Randstad, Randstad Care, Tempo Team, Expectra and “Yacht.” In order to increase the recognition, Randstad has also become a sponsor of the British Formula 1 Williams F1 team .



1960-1970: The company’s launch

Randstad was founded in 1960 by Frits Goldschmeding and Ger Daleboudt, who were both studying economics at the time at VU University Amsterdam . The first flyers for the firm were in Goldschmeding’s attic room in the student house on Sloterkade in Amsterdam. The agency was called ‘Uitzendbureau Amstelveen’.

In the first years, Uitzendbureau Amstelveen, which is mainly employed for the insurance industry, banks and the health-care sector. The Vondelpark in Amsterdam.

Founders Ger Daleboudt and Frits Goldschmeding (r)

In 1963, the agency also opened branches in Leiden and Rotterdam and changed its name from ‘Uitzendbureau Amstelveen’ to ‘Randstad Uitzendbureau’. At that time, Goldschmeding and Daleboudt were still on the Randstad (the urban area between Amsterdam, Utrecht, The Hague and Rotterdam) representing their total reach.

Ben Bos from Total Design . This is still the logo used by Randstad in 2011.

From 1965, Randstad opened a branch in Brussels, in 1967 in London and in 1968 in Düsseldorf , Germany. France followed in 1973.


After obtaining additional funding from AMRO Bank, in 1970 Randstad moved into a new head office on AJ Ernstraat in Amsterdam, where the company’s first computer – the size of a large conference room – acquired to process them.

Randstad’s first computer


As the number of temporary staffing agencies grew (eg ASB, Manpower Inc. , Evro and Tempo-Team), temporary staffing agencies acquired a poor image. Part of the criticism was political; Trade unions and left-wing parties wished the government to have greater control over the labor market and also over employment mediation. Unions were concerned that temporary staff had no rights, might earn more than permanent staff, that employers would replace permanent jobs by temporary ones, that only people who were relatively mobile would have temporary jobs and that temporary staff would be given only dirty and heavy work. However Randstad felt that it was finding jobs for people who would not otherwise be active on the labor market.

The Dutch Ministry of Social Affairs and the Government of the United States of America. Moreover, each temporary employee had to be re-registered with the Ministry; Nor were permanent staff allowed to earn more than permanent employees. The unintended effect was that for a temporary staff soared, due to the relatively low costs.

In response, Randstad – together with ABU, an association that promoted the interests of temporary staffing agencies – initiated 22 short cases against the regulations. One result was the abolition of regulation prohibiting expansion. Citation needed ]

Consultant role

While acquiring and serving clients on the one hand and selecting and placing temporary staff on the other were initially two different roles, Randstad decided to integrate them in one person, the consultant. At the time this was a unique development in the temporary staffing sector.

In its early years the company had focused on providing keypunch operators, typists, accountants, administrators and secretaries. From 1973 it adopted a broader approach, dealing with all types of personnel, from medical to industrial.

Holding Company

At the end of the 1970s Randstad had several divisions, not only temporary staffing, but also cleaning work and security. In 1978, Randstad Holding NV was therefore founded as a holding company to accommodate all the divisions. Randstad also moved to a bigger head office in Diemen in 1977.

1980-1990: steady growth and stock market flotation

The period 1980-1990 began with a recession, as a result of which Randstad was forced to make 160 staff redundant. However, Randstad shifted its focus towards growth instead of cost reduction. Citation needed ] Its competitor Tempo-Team was less successful in riding the recession and in late 1982 sought to be taken over by Randstad. The price was 125,000 euros and the commitment to repay a large debt. Randstad maintained the brand name but differentiated the Tempo-Team brand by aiming at more experienced staff.

CAO for temporary staff

The trade union FNV is a non- profit organization. This resulted in 1986 in a Collective Labor Agreement (CLA) for permanent employees in the temporary staffing and in 1987 in a CLA for all temporary staff.


From 1982, government policies became less hostile to temporary staffing agencies, recognizing that they were able to promote employment, and the rules were gradually relaxed. This was a major change for Randstad, its changed status being symbolized when its 25th anniversary celebrations, founder Goldschmeding received a Royal Honor.

Stock market flotation

Randstad’s turnover rose from 204 million euros in 1983 to 518 million euros in 1985. In 1988, Randstad embarked on a stock market flotation which took place on June 5, 1990. Initially Randstad shares did not Set high. However, successful performance from 1991 caused the share price to rise.

1990-2000: internationalization

At the same time, Randstad gave more focus to internationalization. Around 1990 it was a Dutch company; Only a quarter of turnover was generated by international activities. On April 1, 1992, Randstad acquired the Dutch temporary staffing agency Flex, which also had branches in Belgium and France, for instance. In the Netherlands, Werknet was acquired and integrated in Tempo-Team.

A major company in the United States. New board member Erik Vonk so atlanta and a good candidate for takeover. In 1993 Randstad took over TempForce, a local agency with twelve offices in Atlanta. At the end of 1993, Randstad also acquired the US agency Jane Jones Enterprises. By mid-1994 Randstad had 32 branches in the US generating a turnover of 30 million euros and deploying 5,500 flex workers every day, still small compared with Randstad’s turnover in the Netherlands of 909 million euros.

Randstad became a sponsor in Atlanta of the 1996 Olympic Games , and provided 16,000 temporary staff to the Games, greatly increasing its name recognition. Citation needed ]

Management changes

On Friday 16 May 1998, at the age of 65, Frits Goldschmeding retired from the company he founded after 38 years. After a year’s rest, Goldschmeding took his seat on the Supervisory Board. He was succeeded by Hans Zwarts, who embarked on more acquisitions. In order to continue the internationalization process, temporary staffing chain Strategix was acquired in the United States, a company with 300 branches. In Switzerland, Life & Work was acquired, in Spain Tempo Grup and in Germany Time Power. Randstad caused 2000 and 2001 profits, and the share price, to fall. Faced with these poor results, Zwarts resigned.

2000-2016: recent history

In October 2001, Cleem Farla succeeded Hans Zwarts as CEO. Its aims were to reintroduce the training Randstad brand values, develop a better strategy for internationalization and cut costs. This was expressed in a new business strategy based on four strategic blocks: strong concepts, best people, excellent execution and superior brands. This strategy was successful; In 2003, the net profit was 77.1 million euros, a 36% increase compared to 2002. However, in August 2002, Farla was diagnosed with a serious illness. Ben Noteboom temporarily stepped into his shoes, and definitively assumed his role on 1 March 2003.

Randstad’s services, the company started to define and implement best practices . ‘You get out of the market and enter the results in this database. We have turned these activities into a routine. […] We give it the rhythm and tone, but our staff make their own music, according to CFO Robert-Jan van de Kraats. As a result, it is easier to copy services from one market to another. Randstad has specialized in the recognition, recording and implementation of company processes worldwide.

Internationally, Randstad took over EmmayHR and Team4U in India, and took its first steps in China. Randstad also entered the market in Portugal, Hungary, Turkey, Poland and Japan.

In the year 2000, Randstad also launched the Randstad Research Award by a third party research company, ICMA, in 23 countries around the world including; USA, UK, France, The Netherlands, Hong Kong, Australia and Singapore. The Randstad Award is based on the results of the most widely used survey of employers in the world. [7]

In August 2016, Randstad Holding HAS annoncé acquisition of job search website Monster Worldwide Inc . [8]


On Monday 3 December 2007, Randstad and temporary staffing organization Vedior announced their merger. [9] Randstad had been eyeing Vedior for some time. The takeover moved both companies into the world after Adecco. Vedior had a higher proportion of higher-margin, faster growing professional staffing business than Randstad. Moreover, Vedior operated in strategic markets in which Randstad had not yet established itself, such as Japan and Brazil. In spite of differences in organizational culture, the two companies were ultimately successfully merged.

50th anniversary

In 2010, Randstad celebrated its fiftieth anniversary, marked by the publication of the book ‘Randstad Mensenwerk’ compiled by Professor Fred Emmer, Professor emeritus at Leiden University. This book was internally distributed within Randstad under the title ‘Working on a dream’.

Countries in which Randstad operates

[4] Randstad operates in the following countries: [10]

Asia and the Middle East

  • China (Mainland & Hongkong)
  • india
  • japan
  • malaysia
  • singapore
  • Sri Lanka (Sold)
  • United Arab Emirates


  • australia
  • New Zealand


  • austria
  • belgium
  • Czech Republic
  • denmark
  • finland
  • la France
  • germany
  • greece
  • hungary
  • italy
  • luxembourg
  • The Netherlands
  • norway
  • poland
  • Portugal
  • spain
  • sweden
  • switzerland
  • turkey
  • United Kingdom

North America

  • Canada
  • United States

Latin America

  • argentina
  • brazil
  • chile
  • mexico
  • Uruguay


[11] An overview of Randstad’s main figures:

Turnover and profit

  • In 2015, Randstad achieved a turnover of € 19.2 billion
  • The net profit in 2015 was € 518.8 million

Global distribution of turnover and the different business areas of Randstad

Global distribution of turnover generated by temporary staffing 

See above for a description of this business area.

Total in millions of euros, in 2015 11186.4
The Netherlands 17%
la France 18%
germany 9%
Belgium and Luxembourg 8%
United Kingdom 1%
Iberia 9%
Other European countries 10%
North America 19%
Rest of the world 9%
Global distribution of turnover generated by professionals 

See above for a description of this business area.

Total in millions of euros, in 2015 3816.4
The Netherlands 8%
la France 10%
germany 10%
Belgium and Luxembourg 3%
United Kingdom 16%
Iberia 1%
Other European countries 2%
North America 42%
Rest of the world 8%
Global distribution of turnover generated by inhouse services 

See above for a description of this business area.

Total in millions of euros, in 2015 4216.4
The Netherlands 19%
la France 12%
germany 15%
Belgium and Luxembourg 7%
United Kingdom 4%
Iberia 5%
Other European countries 10%
North America 22%
Rest of the world 6%

Average number of own staff in 2015

The Netherlands 4,150
la France 3,460
germany 2,570
Belgium and Luxembourg 1,890
United Kingdom 1,560
Iberia 1,750
Other European countries 2,820
North America 6,430
Rest of the world 4,930

Randstad organization.

Number of branches (including inhouse locations), end 2015

The Netherlands 644
la France 728
germany 550
Belgium and Luxembourg 303
United Kingdom 139
Iberia 306
Other European countries 406
North America 1,119
Rest of the world 278

Number of inhouse rentals, end 2015

At home rental, Randstad works at one location for a specific client.

The Netherlands 333
la France 207
germany 276
Belgium and Luxembourg 153
United Kingdom 64
Iberia 99
Other European countries 118
North America 293
Rest of the world 50



Executive board, composition in 2015


Jacques van den Broek 1960 Dutch CEO and chairman of the Executive Board since 2014, member since 2001
Robert-Jan van de Kraats 1960 Dutch CFO and vice chairman of the Executive Board since 2006, member since 2001
Chris Heutink 1962 Dutch Member of the Executive Board since 2014
Linda Galipeau 1963 Canadian Member of the Executive Board since 2012
Francois Béharel 1970 French Member of the Executive Board since 2013

Supervisory Board composition in 2015


Wout Dekker 1956 Dutch Chairman of the Supervisory Board, member since 2012 Current term 2016-2020
Jaap Winter 1963 Dutch Member of the Supervisory Board since 2011 Current term 2011-2015
Henri Giscard d’Estaing 1956 French Member of the Supervisory Board since 2008 Current term 2012-2016
Giovanna Kampouri Monnas 1955 greek Member of the Supervisory Board since 2006 Current term 2010-2014
Barbara Borra 1960 italian Member of the Supervisory Board since 2015 Current term 2015-2019
Rudy Provoost 1959 Belgian Member of the Supervisory Board since 2015 Current term 2015-2019
Frank Dorjee 1960 Dutch Member of the Supervisory Board since 2014 Current term 2014-2018

In March 2011, Frits Goldschmeding (1933, Dutch), original founder of Randstad, resigned as vice chairman of the Supervisory Board. [15] His last term ran from 2007 to 2011.

See also

  • Professional employ organization
  • Employment agency
  • Recruiter
  • recruitment
  • Temporary work
  • UK agency worker law


  1. ^ Jump up to:a b “consolidated statement of comprehensive income 2014” . Randstadannualreport.com . Retrieved 2015-10-11 .
  2. Jump up^ https://www.randstad.com/
  3. Jump up^ “Randstad Holdings, RAND: AEX company performance” . Financial Times . Retrieved 26 Apr 2013 .
  4. ^ Jump up to:a b “Locations – Randstad | Randstad Holding” . Randstad . Retrieved 2015-10-11 .
  5. Jump up^ Working on a dream – abbreviated annual report 2010, page 4
  6. Jump up^ “Mensenwerk, Mathieu Jacobs & Pieter van Gent | 9789047062578 | Boeken” (in Dutch). Bol.com . Retrieved 2015-10-11 .
  7. Jump up^ “What is the Randstad Award?” . Randstad Australia . Retrieved 23 September 2015 .
  8. Jump up^ “Randstad to buy US rival Monster for $ 429 million” . Retrieved 9 August 2016 .
  9. Jump up^ “History of Randstad” . Randstadusa.com. February 24, 2014. Retrieved June 12, 2014 .
  10. Jump up^ http://www.randstad.com/worldwide/
  11. Jump up^ Value at work – abbreviated annual report, pages 1, 6, 7, 18, 19
  12. Jump up^ Working on a dream – abbreviated annual report, pages 8 & 9
  13. Jump up^ [1] ArchivedSeptember 2, 2011, at theWayback Machine.
  14. Jump up^ [2] ArchivedSeptember 2, 2011, at theWayback Machine.
  15. Jump up^ “Grondlegger Frits Goldschmeding vertrekt na ruim 50 jaar bij Randstad” . VEB. 2014-02-21 . Retrieved 2015-10-11 .

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